Hotel Regulations
- The hotel room is rented by the day. The hotel day lasts from 2:00 PM on the day of arrival until 12:00 PM the following day.
- If the Guest does not specify length of stay when booking, the room is assumed rented for one day.
- A request to extend the stay beyond the period specified on arrival day must be reported to Reception by 10:00 AM on the room rental end date. The hotel will consider the request based on availability.
- Extending the stay beyond 2:00 PM is treated as a stay extension. If the Guest leaves the room by 6:00 PM, a half-day fee will apply.
- The hotel guest may not transfer the room to others, even if the paid rental period has not expired.
- Non-registered persons may stay in the hotel room from 7:00 AM to 10:00 PM.
- The hotel may refuse service to a guest who during a previous stay seriously violated hotel rules, causing damage to hotel property or guests, harm to guests, staff, or others, or otherwise disturbed hotel peace.
- The hotel provides services according to its category and standard. Guests are asked to report any service quality issues immediately at reception to allow hotel response.
- The hotel is not responsible for loss or damage of money, securities, valuables, other items of value, or items of scientific or artistic value unless these items are stored in the reception safe.
- Quiet hours in the hotel are from 10:00 PM to 6:00 AM the next day.
- During quiet hours, guests and users of hotel services must behave so as not to disturb the peace of other guests.
- Each time leaving the room, the Guest should check and ensure the door is locked.
- For fire safety, the use of heaters, irons, and other electrical devices not supplied with the room is prohibited. This does not apply to chargers and power supplies for RTV and computer devices.
- The hotel guest is fully responsible for any damage or destruction of hotel furnishings and technical equipment caused by them or their visitors.
- If these regulations are violated, the Hotel may refuse further service to the offending person. That person must immediately comply with hotel demands, including payment for damages and leaving the hotel premises.
- Personal items left in the hotel room by a departing guest will be sent at the guest's expense to an address provided. If no instructions are received, the hotel will store items for 3 months before donating them to charity or public use.
We wish you a pleasant stay